Last Updated: November 14th, 2023

Acceptance of the Platform Terms of Service.

These Terms of Service (the “Terms”) are a binding legal agreement between you and Meemup

Inc. (“MeemUp”, “we”, “us”, “our”). The Terms govern your access to and use of our websites,

including those at meemup.com and meemup.ca, and other services offered by us (collectively

the “Platform”).

By using the Platform or by clicking to accept the Terms, you accept and agree to be bound and

comply with these Terms and our privacy policy, found at https://meemup.com/legal/privacy (the

“Privacy Policy”). If you do not agree to these Terms or the Privacy Policy, you must cease

using this Platform immediately.

These Terms may be supplemented by additional terms (“Additional Terms”) relating to

specific content, goods or services made available or supplied by us using the Platform.

Additional Terms may be made available on relevant pages of the Platform and will be

accessible by you for your acceptance. Additional Terms shall prevail to the extent that there is

any conflict or inconsistency with any of these Terms.

By using this Platform, you represent and warrant that you are the legal age of majority under

applicable law to form a binding contract with us. If you do not meet all of these requirements,

you must cease using this Platform immediately.

Our Platform

The Platform allows you to place orders (“Orders”) with third party restaurants and other

retailers (“Merchants”) for food and other products (“Products”) in-store, for pickup or for

delivery from third-party contractors (“Drivers”). You acknowledge and agree that MeemUp’s

role is limited to making available and operating the Platform; that MeemUp does not sell or

supply Products or delivery services to you; and that all Products; and that delivery services are

provided to you directly by independent third-party Merchants and Drivers.

Modifications to the Terms of Service and to the Platform

We reserve the right in our sole discretion to revise and update these Terms from time to time.

Any and all such modifications are effective immediately upon posting and apply to all access to

and continued use of the Platform. You agree to periodically review these Terms in order to be

aware of any such modifications and your continued use shall be your acceptance of these

modifications.

The information and material on this Platform, and the Platform, may be changed, withdrawn or

terminated at any time in our sole discretion without notice. We will not be liable if, for any

reason, all or any part of the Platform is restricted to users or unavailable at any time or for any

period.

Your Account and Security

It is a condition of your use of the Platform that all the information you provide on the Platform is correct, current, and complete.

Any username, password, or any other piece of information chosen by you, or provided to you as part of our security procedures, must be treated as confidential, and you must not disclose it to any other person or entity. You understand and agree that you account and account credentials are personal to you and you agree not to provide any other person with access to this Platform or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You are responsible for any password misuse or any unauthorized access.

Although we protect your personal information using security measures in accordance with generally recognized industry standards, we cannot guarantee the security of your personal information transmitted to our Platform. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Platform.

We reserve the right at any time and from time to time, to disable or terminate your account, any username, password, or other identifier, whether chosen by you or provided by us, in our sole discretion for any or no reason, including any violation of any provision of these Terms.

Merchant Orders

You may use the Platform to Order Products from Merchants. Once an Order is submitted to the Merchant, you may not change or cancel an Order. If you cancel an Order after it is submitted, you will be responsible for the Order price. We, in our sole discretion, may reject or cancel your Order. The Merchant may also reject or cancel your Order.

Preparation, delivery and other times displayed on the Platform are estimates only and do not represent a commitment or guarantee.

You understand and agree that Orders are placed with the applicable Merchant and delivered by third-party Drivers. MeemUp is not responsible for any Products or the fulfillment of an Order. Without limiting the generality of the foregoing, you acknowledge, understand and agree that MeemUp is not responsible for food preparation, food safety and handling, food quality issues, Product listings (for example, that Products do not resemble an image or contain different ingredients or allergen information than listed) or delays.

If you have an issue with your Order or any Products, you must contact the Merchant directly to attempt to resolve the issue.  

Alcohol Orders

You may use the Platform to order alcohol, including spirits, beer and wine, to a residential or private address. By submitting an Order for alcohol (including spirits, beer and wine), you represent that you are 19 years of age or older and you are not purchasing alcohol for anyone who is younger than 19 years of age or any other person.

The person who accepts the delivery of an Order containing alcohol must (a) be 19 years of age or older and (b) present a valid, government issued photo identification which sets out their date of birth. MeemUp, the Merchant and Drivers reserve the right to refuse the delivery of alcohol for any reason including, without limitation, if you fail to comply with the conditions set out in this paragraph, if you or the person who accepts delivery appears to be intoxicated; if any of us suspects the alcohol was purchased for or may be consumed by an individual below the legal drinking age; or if doing so may be unlawful or cause us to violate our legal obligations. Any charges, including service or delivery charges, for an Order containing alcohol are non-refundable including where a delivery to you is refused for any of the reasons described in this paragraph.

Payment Terms

You agree that, when you submit your Order, MeemUp may charge the payment method which you have provided to us for the Order price, any applicable charges and fees which are presented to you (including, but not limited to delivery and priority charges, service fees) and applicable taxes.  

You are responsible for, and agree that you will, keep your payment method up to date. You agree that if we are unable for any reason to charge your preferred payment method, we may, in our sole discretion, charge another payment method which we have on file. 

All payments are nonrefundable, other than payments for Orders which are subsequently rejected or canceled by us or the Merchant or as the Merchant may, in its sole discretion, permit.

You acknowledge that payments on the Platform may be processed by such third-party payment processor as MeemUp may determine from time to time.

MeemUp Subscriptions

MeemUp may offer subscriptions where you receive certain benefits on eligible Orders for a monthly fee. The specific benefits will be presented to you at the time you subscribe. We may vary the benefits, at any time, with or without notice to you.

We will charge you on a monthly basis for the subscription price for your subscription plus applicable taxes. Your subscription will automatically renew for each subscription period, and we will charge you for such subscription, unless you cancel prior to the end of the subscription period.  

Rewards and Promotional Offers 

Merchants may make rewards and promotional offers available to you. Rewards and promotional offers are subject to such Additional Terms as may be specified. Rewards and promotional offers may only be used by their intended audience, for their intended purposes and may not be duplicated, published or transferred except as expressly permitted by the Merchant.

Rewards and promotional offers have no cash, monetary or other value and cannot be converted into any currency.

MeemUp reserves the right to make any adjustments and correct any errors in connection with any rewards or promotional offers.  

Gift Cards

Gift cards may be sold on the Platform. Gift cards are subject to such Additional Terms as may be specified at the time of purchase. 

MeemUp may, in its sole discretion, apply a “hold period” to a gift card, where the gift card will be inactive for a period of time. MeemUp may, in its sole discretion, prevent the use of any gift card in accordance with applicable law.

The risk of loss and title for gift cards passes to you when we send the gift card to the intended recipient. We are not responsible if the gift card is lost, stolen or destroyed, if a gift card is used without your permission or if you are unable to use the gift card for any reason. Gift cards cannot be resold and have no cash, monetary or other value other than on the Platform.

We may, in our sole discretion, void a gift card or take such other action as we determine necessary if we suspect that a gift card is obtained or used fraudulently, unlawfully or otherwise in violation of these Terms, or in a manner that abuses the Platform.

Prohibitions

You are prohibited from attempting to circumvent and from violating the security of this Platform, including, without limitation: (a) accessing content and data that is not intended for you; (b) attempting to breach or breaching the security and/or authentication measures which are not authorized; (c) restricting, disrupting or disabling service to users, hosts, servers or networks; (d) illicitly reproducing TCP/IP packet header; (e) disrupting network services and otherwise disrupting our ability to monitor the Platform; (f) using any robot, spider, or other automatic device, process, or means to access the Platform for any purpose, including monitoring or copying any of the material on the Platform; (g) introducing any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful; (h) attacking the Platform via a denial-of-service attack, distributed denial-of-service attack, flooding, mailbombing or crashing; and (i) otherwise attempting to interfere with the proper working of the Platform.

Intellectual Property Rights and Ownership

You understand and agree that the Platform and its entire contents, features, and functionality, including, but not limited to, all information, software, code, text, displays, graphics, photographs, video, audio, design, presentation, selection, and arrangement, are owned by MeemUp, its licensors, or other providers of such material and are protected in all forms by intellectual property laws including without limitation, copyright, trademark, patent, trade secret, and any other proprietary rights.

The “MeemUp” name and logo and all related names, logos, product and service names, designs, images and slogans are trademarks of MeemUp or its affiliates or licensors. You must not use such marks without the prior written permission of MeemUp. Other names, logos, product and service names, designs, images and slogans mentioned, or which appear on this Platform are the trademarks of their respective owners. Use of any such property, except as expressly authorized, shall constitute an infringement or violation of the rights of the property owner and may be a violation of applicable law and could subject the infringer to legal action.

Users are not permitted to modify copies of any materials from this Platform nor delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this Platform. 

Nothing in these Terms grants you any rights in the Platform other than as necessary to enable you to access the Platform. You shall not directly or indirectly reproduce, compile for an internal database, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Platform, in any form or medium whatsoever except as permitted by us under these Terms or as expressly provided under applicable law and/or under any Additional Terms. Any use of the Platform not expressly permitted by these Terms or under applicable law is a breach of these Terms and may infringe or violate copyright, trademark, and other intellectual property or other proprietary laws.

User Content 

 As a condition of your access and use, you agree that you may use the Platform only for lawful purposes and in accordance with these Terms.

The following content standards apply to any and all content, material, and information a user submits, posts, publishes, displays, or transmits (collectively, "submit") to the Platform, to other users or other persons (collectively, "User Content"). Any and all User Content must comply with all applicable federal, provincial, local, and international laws, regulations and these Terms.

Without limiting the foregoing, you warrant and agree that your use of the Platform and any User Content shall not:

(a) In any manner violate any applicable federal, provincial, local, or international law or regulation including, without limitation, any laws regarding the export of data or software, patent, trademark, trade secret, copyright, or other intellectual property, legal rights (including the rights of publicity and privacy of others) or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms and our Privacy Policy.

(b) In any manner violate the Terms of Service of any third-party website that is linked to the Platform, including but not limited to, any third-party social media website.

(c) Include or contain any material that is exploitive, obscene, harmful, threatening, abusive, harassing, hateful, defamatory, disparaging, offensive, sexually explicit or pornographic, violent, inflammatory, or discriminatory based on race, sex, religion, nationality, disability, sexual orientation, or age or other such legally prohibited ground or be otherwise objectionable, such determination to be made in MeemUp's sole discretion.

(d) Involve stalking, attempting to exploit or harm any individual (including minors) in any way by exposing them to inappropriate content or otherwise or ask for personal information as prohibited under applicable law.

(e) Involve, provide or contribute any false, inaccurate or misleading information.

(f) Impersonate or attempt to impersonate MeemUp, a MeemUp employee, another user, or any other person or entity (including, without limitation, by using email addresses, or screen names associated with any of the foregoing).

(g) Transmit, or procure the sending of, any advertisements or promotions without our prior written consent, sales, or encourage any other commercial activities, including, without limitation, any "spam", "junk mail", "chain letter", contests, sweepstakes and other sales promotions, barter, or advertising or any other similar solicitation.

(h) Encourage any other conduct that restricts or inhibits anyone's use or enjoyment of the Platform, or which, as determined by us, may harm MeemUp or users of the Platform or expose them to liability.

(i) Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, or alarm any other person.

(j) Promote any illegal activity, or advocate, promote, or assist any unlawful act.

(k) Give the impression that they originate from or are endorsed by us or any other person or entity, if this is not the case.

Grant of Licence for User Content

None of the User Content you submit to the Platform will be subject to any confidentiality by MeemUp. By providing any User Content to the Platform, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right, subject to our Privacy Policy, to a world-wide, royalty free, perpetual, irrevocable, non-exclusive licence to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose and according to your account settings and/or incorporate such material into any form, medium or technology throughout the world without compensation to you. You further waive any moral rights or other rights of authorship as a condition of submitting any User Content.

By submitting the User Content, you declare and warrant that you own or have the necessary rights to submit the User Content and have the right to grant the licence hereof to us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns to the User Content and comply with these Terms. You represent and warrant that all User Content comply with applicable laws and regulations and these Terms.

You understand and agree that you, not MeemUp nor MeemUp's parent, subsidiaries, affiliates nor their respective directors, officers, employees, agents, service providers, contractors, licensors, suppliers, successors or assigns (collectively “MeemUp’s Affiliates”), are fully responsible for any User Content you submit or contribute, and you are fully responsible and legally liable, including to any third party, for such content and its accuracy. We are not responsible or legally liable to any third party for the content or accuracy of any User Content submitted by you or any other user of the Platform.

Monitoring and Enforcement, Suspension and Termination.

MeemUp has the right, without provision of notice to:

(a) Remove or refuse to post on the Platform any User Content for any or no reason in our sole discretion.

(b) At all times, take such actions with respect to any User Content deemed necessary or appropriate in our sole discretion, including, without limitation, for violating these Terms.

(c) Take appropriate legal action, including, without limitation, referral to law enforcement or regulatory authority, or notifying the harmed party of any illegal or unauthorized use of the Platform. Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Platform.

(d) Terminate or suspend your access to all or part of the Platform for any or no reason, including, without limitation, any violation of these Terms.

YOU RELEASE AND HOLD HARMLESS MEEMUP AND MEEMUP’S AFFILIATES FROM ANY AND ALL CLAIMS RESULTING FROM ANY ACTION TAKEN BY MEEMUP AND ANY OF THE FOREGOING PARTIES RELATING TO ANY INVESTIGATIONS BY EITHER MEEMUP OR SUCH PARTIES OR BY LAW ENFORCEMENT AUTHORITIES.

We have no obligation, nor any responsibility to any party to monitor the Platform or its use, and do not and cannot undertake to review material that you or other users submit to the Platform. We cannot ensure prompt removal of objectionable material after it has been posted and we have no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party, subject to applicable laws.

No Reliance

The content on our Platform is provided for general information purposes only. It is not intended to amount to advice on which you should rely. You must obtain more specific or professional advice before taking, or refraining from, any action or inaction on the basis of the content on our Platform.

Although we make reasonable efforts to update the information on our Platform, we make no representations, warranties or guarantees, whether express or implied, that the content on our Platform is accurate, complete or up to date. Your use of the Platform is at your own risk and neither MeemUp nor the MeemUp Affiliates have any responsibility or liability whatsoever for your use of this Platform.

This Platform may include content provided by third parties, including from other users and third-party licensors. All statements and/or opinions expressed in any such third-party content, other than the content provided by MeemUp, are solely the opinions and the responsibility of the person or entity providing those materials. Such materials do not necessarily reflect the opinion of MeemUp. Neither MeemUp nor the MeemUp Affiliates have any responsibility or liability whatsoever to you, or any third party, for the content or accuracy of any third-party materials.

Third Party Websites

For your convenience, this Platform may provide links to third-party websites or mobile applications. We make no representations about any other websites or mobile applications that may be accessed from this Platform. If you choose to access any such sites, you do so at your own risk. We have no control over the contents of any such third-party sites and accept no responsibility for such sites or for any loss or damage that may arise from your use of them. You are subject to any terms and conditions of such third-party sites.

Release

You release and hold harmless MEEMUP AND MEEMUP’S AFFILIATES from and against any claim, cause of action or demand of any nature whatsoever arising from your use of the Platform.

Disclaimer of Warranties

YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE Platform, ITS CONTENT, AND ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE Platform IS AT YOUR OWN RISK. THE Platform, ITS CONTENT, AND ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE Platform ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

NEITHER MEEMUP NOR MEEMUP’S AFFILIATES MAKE ANY WARRANTY, REPRESENTATION OR ENDORSEMENT WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, SUITABILITY, ACCURACY, CURRENCY OR AVAILABILITY OF THE Platform OR ITS CONTENTS. WITHOUT LIMITING THE FOREGOING, NEITHER MEEMUP NOR ITS PARENT, SUBSIDIARIES, AFFILIATES OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, SUCCESSORS OR ASSIGNS REPRESENT OR WARRANT THAT THE Platform, ITS CONTENT, OR ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE Platform WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR Platform OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation on Liability

EXCEPT WHERE SUCH EXCLUSIONS ARE PROHIBITED BY LAW, UNDER NO CIRCUMSTANCE WILL MEEMUP NOR MEEMUP’S AFFILIATES BE LIABLE FOR NEGLIGENCE, GROSS NEGLIGENCE, NEGLIGENT MISREPRESENTATION, FUNDAMENTAL BREACH, DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, BREACH OF PRIVACY OR OTHERWISE, EVEN IF THE PARTY WAS ALLEGEDLY ADVISED OR HAD REASON TO KNOW, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, OR RELIANCE ON, THE Platform, ANY LINKED WEBSITES OR MOBILE APPLICATIONS OR SUCH OTHER THIRD-PARTY WEBSITES OR MOBILE APPLICATIONS, NOR ANY CONTENT, MATERIALS, POSTING OR INFORMATION THEREON EVEN IF THE PARTY WAS ALLEGEDLY ADVISED OR HAD REASON TO KNOW.

If, notwithstanding the previous paragraph, we are found liable to you, under no circumstances shall our aggregate liability to you for any and all claims arising from your use of the Platform exceed the greater of (a) the total amounts you paid to us in connection with the Order giving rise to liability, and (b) One Hundred Canadian Dollars ($100.00 CAD).

Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless MeemUp and MeemUp’s Affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable lawyers’ fees) arising out of or relating to your breach of these Terms or your use of the Platform, including, but not limited to, your User Content, third-party sites, any use of the Platform's content, services, and products other than as expressly authorized in these Terms.

Dispute Resolution and Arbitration

Except to the extent prohibited by applicable law, in the event of any controversy, claim, action or dispute arising out of or related to the Platform, or the breach, enforcement, interpretation, or validity of these Terms or any part of it ("Dispute"), the party asserting the Dispute shall first try in good faith to settle such Dispute by providing written notice to the other party describing the facts and circumstances (including any relevant documentation) of the Dispute and allowing the receiving party 30 days in which to respond to or settle the Dispute. Notice shall be sent to us at the email address specified below and to you at the email address associated with your account. To the maximum extent permitted by law, both you and MeemUp agree that this dispute resolution procedure is a condition precedent which must be satisfied prior to initiating any arbitration against the other party.

Except to the extent prohibited by applicable law, if you and MeemUp are unable to resolve the Dispute, the Dispute shall be determined exclusively by binding arbitration. 

The arbitration shall be conducted in the City of Toronto by a single arbitrator. The arbitration shall be resolved using the Simplified Arbitration Rules of the ADR Institute of Canada, Inc. or such other rules as may be agreed by the parties. The parties shall be responsible for their own legal costs and shall share the costs of the arbitration equally, subject to an award of the arbitrator to the contrary. The parties agree that any Dispute and all applicable arbitration proceedings shall be confidential to the fullest extent permitted by applicable law.

Governing Law and Jurisdiction

These Terms shall be construed in accordance with and governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein without regard to any conflict of law provisions and notwithstanding your domicile, residence or physical location. 

Subject to the dispute resolution and arbitration provision, the parties irrevocably submit to the exclusive jurisdiction of the courts of the Province of Ontario in any action or proceeding which may arise out of, or in connection with, the Platform or these Terms. You agree not to commence any such action or proceeding except in Toronto, Ontario, Canada.

You also agree to waive any right you may have to the commencement of or participation in any class action against MeemUp in connection with any Dispute.

Notice

Unless otherwise expressly stated in these Terms, all notices from you to us must be in writing and sent to our contact address at support@meemup.com and all notices from us to you will be displayed on our Platform from time to time or sent to you at the email address associated with your account.

Waiver

No failure to exercise, or delay in exercising, any right, remedy, power or privilege arising from these Terms operates, or may be construed, as a waiver thereof. No single or partial exercise of any right, remedy, power or privilege hereunder precludes any other or further exercise thereof or the exercise of any other right, remedy, power or privilege.

Severability

If any term or provision of these Terms is invalid, illegal or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of these Terms or invalidate or render unenforceable such term or provision in any other jurisdiction.

No Assignment

You may not assign, sub-license or otherwise transfer any of your rights and obligations in these Terms to any other person.

Entire Agreement

The Terms , our Privacy Policy and any applicable Additional Terms constitute the sole and entire agreement between you and MeemUp regarding the Platform and supersedes all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, regarding such subject matter.

Residents of Quebec / Résidents du Québec

The parties acknowledge that they have required that these Terms and all related documents be prepared in English. Les parties reconnaissent avoir exigé que la présente convention et tous les documents connexes soient rédigés en anglais.

Contact

Should you have any questions regarding these Terms, you may contact us at: support@meemup.com.

Last Updated: November 14th, 2023

This Privacy Policy describes how we collect, use and share your information when you use our websites including, www.meemup.ca, www.meemup.com and any subdomain used to host a Merchant’s online store or menu (the “Sites”), our mobile applications (the “Apps”) and other services we may offer (the Sites, Apps and other services are collectively referred to as the “Platform”). This Privacy Policy also explains how we use cookies and similar technologies. By using the Platform you agree to be bound by the terms and conditions of this Privacy Policy.

1. Definitions

In this Privacy Policy the following terms have the following meanings:

“Customer” means a person who places an Order from a Merchant through the Platform.

“MeemUp”, “we”, “us”, “our” means MeemUp Inc. 

“Merchant” means a person who sells their products on the Platform.

“Order” means an order which is placed through the Platform.

“You”, “your” means the individual who is accessing or using the Platform and, if applicable, the corporation or other legal entity on behalf of which the individual is accessing or using the Platform.

2. Information we collect

We collect the following types of information:

Personal information: Personal Information is information about an identifiable individual. This includes information that can be used on its own or with other information to identify, contact, or locate an individual. We collect personal information when you voluntarily provide it to us through our Platform or through other means. For example, we may collect personal information such as your name, address, email address, telephone number, date of birth and gender when you create an account, make a purchase, enter a contest or promotion, communicate with us, submit a review, register to receive a newsletter, take a survey or otherwise submit personal information to us with your communication.

Payment Information: When Customers pay for Orders, we or our third party payment processor, collect personal information such your name, address, telephone number, email address and credit card details. Payment Information will be collected and processed by our third-party payment processors pursuant to the terms and conditions of their privacy policies and terms of use. Our current third-party service provider for processing payments is Stripe, Inc. (“Stripe”). You can read about Stripe’s privacy practices by following this link: https://stripe.com/en-ca/privacy. 

Geolocational Information: Certain features and functionalities of the Platform are based on your location. In order to provide these features and functionalities while you are using your mobile device, we may, with your consent, automatically collect geolocational information from your mobile device or wireless carrier and/or certain third party service providers (collectively, "Geolocational Information"). You may decline to allow us to collect such Geolocational Information, in which case we will not be able to provide certain features or functionalities to you.

Technical information: which is information including your IP address, browser type, device and system information, unique identifier, the web page you visited before accessing the Platform, location information, date and time stamps, crash reports, system activity and other similar information and interactions with the Platform. Some technical information can be personal information, either by itself or when combined with other information.

Information Collected Through Cookies and Technological Means: We or our third party service providers may use “cookies” and other technologies to record Technical Information and other information about you or your activity. A “cookie” is a piece of data stored on the computer hard drive or memory containing information about the user. You may modify your browser’s settings so that your browser stops accepting cookies or prompts you before accepting a cookie. If you do not accept cookies, you may still use the Platform, but certain areas or features may not function properly.

Interest-Based Advertising / Remarketing: We or our third-party advertising providers may also use cookies and other technologies to keep track of your browser so that you will be recognized when you visit other websites where our third-party advertising providers may show you advertisements from us based on your visit to our Platform. Some of these advertisements may be customized to particular products and services that you viewed or they may be based on inferences about products and services that you might be interested in. You can opt out of these interest-based advertising campaigns by turning off cookies in your browser, as described above. If you opt-out of interest-based advertising you may still see advertisements from us on other websites. However, they will not be customized based on your browsing history on our Platform. In addition, if you block cookies on our Platform, your ability to use some features or areas may be limited.

3. How we use your information

We use your personal information to provide products and services and to manage our business operations. For example, we may use your personal information for the following purposes:

to register your account

to authenticate you when you log into your account;

to provide, administer and improve our Platform;

to fulfill your requests and payments for products and services;

to process Orders;

to communicate with you about your requests;

to personalize and improve your experience;

to protect the security or integrity of our Platform and our business; 

to comply with our legal obligations; and

to provide or offer updates, promotions and announcements.

We retain your information for as long as necessary to fulfill the purposes for which we collected the information or as required by law. 

4. How we share your information

We may share your information with third parties for business purposes as follows:

With our affiliates and third-party service providers who help us with our business operations. 

With service providers or our affiliates who provide us with development, storage, marketing, analytics, payment processing and promotional services. 

If we are involved in a merger, acquisition, reorganization or sale of all or a portion of our assets, we may transfer your personal information as part of that transaction.

We may share information about you if necessary for us to collect a debt from you or as permitted or required by law, for example with regulators and law enforcement agencies

We share Customer information with Merchants in connection with the processing of an Order.

We may also share or sell your information with our third-party partners, advertisers and other customers for commercial purposes.

We may also share your information with third parties where we have obtained your express consent to do so.

5. How you change your information

If you have an account, you may review and change personal information which you provided to us by logging into your account and modifying the personal information stored in connection with your account. If you do not have an account or for other questions about our privacy practices, you may contact us using the email address below.  

6. Links to Third-Party Sites and Social Networks

The Platform may contain links to third-party websites, including social networks. These links are provided for your convenience. We have no control over and are not responsible for the privacy practices of such other websites. We encourage you to be aware when you leave our Platform and to read the privacy statements of each and every website that collects personal information. This Privacy Policy applies solely to information collected by this Platform.

7. Storage Outside of Canada

Your personal information may be stored by us or our service providers outside of Canada. If your personal information is used or stored outside of Canada, it will also be subject to the laws of the country in which it is used or stored.

8. How we Protect your Information 

We will take reasonable steps to protect personal information from unauthorized access, use or disclosure. Reasonable steps include measures appropriate to the level of sensitivity of the personal information. However, no method of electronic transmission or service is 100% secure and we cannot guarantee that unauthorized access, hacking, data loss or breaches of our security systems will never occur. Accordingly, you should not transmit personal information to us using our Platform if you consider that information to be sensitive.

9. Additional Protections for Minors

The Platform is not directed at individuals under the age of 18 years and we do not knowingly solicit or collect personal information from these individuals. If you become aware that a minor has provided us with personal information, please contact us at the email address below and we will take steps to delete such information.

10. Changes to this Privacy Policy

We may change our Privacy Policy from time to time. If we make changes to our Privacy Policy, we will notify you by posting the updated Privacy Policy and revising the “Last Updated” date above. We encourage you to review this Privacy Policy frequently to stay informed about our privacy practices. By continuing to use the Platform after the changes are made, you agree to be bound by the revised Privacy Policy.  

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, you may contact our Privacy Officer at support@meemup.com.